FAQ's


Is Atrium Medical Center a Skilled Nursing Facility (SNF)? 
No, Atrium Medical Center is a specialty hospital licensed by the State of Texas.

Can my family see the facility before making a decision?
We encourage and welcome you to tour our hospital. There are a lot of questions at a time like this and our staff is available to answer all of your questions. Please call 940-565-8580 to arrange a visit.

How long will my stay be at Atrium Medical Center?
Many factors determine how long a patient will require acute hospital care.  Your physician will monitor your case and determine when you are ready for discharge. The average stay at Atrium Medical Center is approximately 25 days depending on diagnosis, acuity level, and progress made during your stay.

What are the visiting hours?
Hospital visiting hours are from 9:00 am to 9:00 pm seven days a week. However, should special arrangements be necessary, approval can be obtained from the hospital administrative staff or nursing supervisor.

Can my family member stay overnight?
We realize family members are an integral part of the healing process. We try to help families find accommodations to meet their needs. We will work with each individual situation as needed, based on the patient's needs.

Can I leave the hospital during my stay?
As a patient at Atrium Medical Center, you are not supposed to leave the hospital; however, there may be times when you may need to be transported to another facility for procedures or other treatments that are not performed at Atrium Medical Center.

Can I receive mail while I am in your facility?
If you wish to receive mail during your stay, please provide the following address to your family and friends:
Atrium Medical Center
2813 S. Mayhill Road
2nd floor
Denton, Texas 76208

Do you accept Medicaid?
We are not contracted with Medicaid at this time.

How often does the doctor see the patients?
At Atrium Medical Center, daily physician oversight and intervention is the distinguishing factor of an acute care hospital.

What is your nurse to patient ratio?
Staffing is based on the acuity and needs of our patients.

Will I continue to get physical therapy, occupational therapy, and speech therapy in your facility?
Yes, you will continue to receive therapy from our highly trained therapists. We assess each patient individually to determine his or her specific needs and goals. Atrium Medical Center's expert team of physical, occupational and speech therapists will meet with the patient and family to tailor the therapy to meet the needs of each individual patient and situation.

Do I have to be transferred out for dialysis?
No. We have on site nurses that perform hemodialysis.

Can I go home when I leave Atrium Medical Center?
Each patient has different clinical needs upon discharge from the long-term acute care hospital setting. Our goal is to discharge patients to the best setting to meet their current needs. Each individual is assessed and together with your care team and case manager/social worker the options are discussed with the patient and their family. Prior to leaving Atrium Medical Center, you will receive discharge planning information.

Should the need arise, how do I get a copy of my medical records?
You can call our Health Information Management Department at 940-565-8580 to request a copy of any records. A release of information is required before any copy of a medical record will be made. A charge may be incurred for copying the medical record.